For such a small town there are an awful lot of letting agents in Bexhill. Many of them started out as estate agents and decided to dip their toe in the letting agent pool when the sales market slumped some years ago.
We feel that we are the right agent to let your property in Bexhill or the surrounding area, have a read of the points below and see what you think.....
Price - We feel that our prices are fair and reasonable for the work that we carry out. We offer a high quality service at a competitive price. While some agents will offer very low prices, you need to ask yourself, what corners will they be cutting to enable them to offer such a low price. Negotiating a good deal is one thing but don't fall for a too good to be true offer, as the saying goes "if it sounds too good to be true, it usually is".
Customer Service - We pride ourselves on our high standards of customer service, not only to landlords but also to tenants. A landlords main aim is to find a good tenant who stays long term and pays the rent, if that tenant is well looked after by the agent they are more likely to be happy to stay. We also make sure we have up to date knowledge on all the latest legislation and will keep landlords informed of any changes they need to make to ensure they are covered. We are a small team and landlords will get to know all of us, we offer personal service and are always on hand with help and advice.
Ethics - We strongly believe in a fair service for all. We don't charge hugely over inflated admin fees to tenants, we charge just £84 per person including VAT. This reflects the costs involved in carrying out the referencing fees, we don't feel that an admin fee of sometimes over £200 per person can be justified. We don't poach clients from other agents, we respect other agents that have worked hard for their leads and do not directly target landlords who have chosen to give their business to another agent.
Expertise - We don't do sales! We specialise in lettings, this means all of our knowledge and expertise is solely focused on letting and managing property. The staff you speak to in the office are the same people who will deal with all aspects of the process, from finding a tenant to dealing with repairs or issues with the rent. We know our stuff and can advise you accordingly to ensure your property is well looked after and that your tenants are kept happy.
Qualified and Registered - We are members of ARLA (Association of Registered landlords). This means we adhere to the high standards and levels of professionalism set out by the industry governing body. We have also carried out recognised training courses and exams to obtain ARLA qualifications. We are also members of the Property Ombudsman which shows we are confident in our abilities to resolve any issues but that we are also committed to give our customers another route to find resolution in the unlikely event that they are unhappy with the way we have dealt with their issue.
We want your business, we want to let your property - its what we do. However, we also want to give good customer service, be fair and transparent in our practices and offer great property management at a great price.
If you have read this far and think our agency might be the one for you, give us a call. Chat with us and see what you think. We offer free no obligation valuations and advice and if you decide to go ahead and let your property through us, we will offer you three months free management if you place your property with us as sole agent.
Lettings isn't just part of our business, it is our business.
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